This is the "General Info/Library Assistance FAQ" page of the "FAQ - Frequently Asked Questions" guide.
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FAQ - Frequently Asked Questions   Tags: assistance, borrow, databases, faq, help, info, question, renew, request  

Last Updated: Feb 26, 2014 URL: http://libguides.wilmu.edu/faq Print Guide RSS Updates

General Info/Library Assistance FAQ Print Page
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What are the Library hours?

View Library hours on the Locations and Hours page.

 

How do I contact the Library?

We encourage you to contact the Library in New Castle, Dover, and the Graduate Center for reference assistance, to make suggestions and to ask general questions.

Send an Email

Call the Library: 1-800-451-5724
Specific location numbers are available here.

 

What other libraries are available if I live outside of the local area?

As a member of TCLC (Tri-State College Library Cooperative), Wilmington University students and faculty with a letter of introduction may access and obtain borrowing privileges at regional academic libraries. A letter of introduction must first be completed and submitted to the Library.

View the list of TCLC Libraries

Students and Faculty who wish to make use of libraries with whom we do not have reciprocal agreements will need to make their own arrangements. Interlibrary Loan requests are an option in those cases. To learn more about our Interlibrary Loan service, click here.

If you wish to explore availability of libraries in your local area, use the links below to perform a search.

  • Medical Libraries: The US National Network of Libraries of Medicine has a site called “Find a library that can help you with health information.” You can search for libraries in your state that are open to the public and provide access to books and journals. You can also search for libraries that provide Loansome Doc articles to the public and/or health professionals.
 

How do I renew my materials?

Materials can be renewed online, over the phone or in person.

Renew online by using the Delaware Library Catalog, the Library's online catalog.
Log into the Catalog using your Library Card Number and PIN. What's my Library Card Number and PIN?

Once logged in, click on My Account and then click on the Checkouts tab. Select the item(s) you would like to renew and click the Renew button.

Note: When renewing materials online be sure to renew before the due date. If you are unable to renew your materials, please call the Library to request a renewal: 1-800-451-5724.

All notices regarding your DLC account are delivered via email to your Wilmington University email account. This includes hold pick-up notices, materials due soon notices and overdue notices.
Note: Be sure to adjust your SPAM filter to allow all emails from Your_Delaware_Library [sirsi@DELA.sirsi.net].

 

How can I get research or reference assistance?

All Library staff are available to answer questions or offer general assistance.

Call the Library 1-800-451-5724

Individual Assistance Sessions with a Librarian are also available. Indvidual Assistance Request Form

Faculty may also request a Library Instruction Session for their class. Library Instruction Request Form

 

Wilmington University Library

 

Not seeing the answer you need?

Contact the Library!

Call Us
1-800-451-5724

Email Us
librarycontact@wilmu.edu

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